Reference

How ampm69 Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit, or contact support — and how we protect it.

Account data protectionDANA, OVO, GoPay transaction privacyYour right to access your dataClear data retention termsContact path for data requests

Explore the Lobby Read FAQ

DATA REQUEST CONTACT

How to Reach Us About Your Privacy

If you want to review the personal data we hold, request a correction, or ask us to delete your account information, our support team handles these requests directly. Reach out through any of the channels below — we'll confirm receipt and tell you what to expect next.

Live Chat Open the chat widget inside your account dashboard to raise a data access or deletion request. Our support team will acknowledge your message and outline the next steps.

Email Support Send your privacy request to our support email address listed on the Contact page. Include your registered account name so we can locate your data record quickly.

Account Help Centre The Help Centre covers common data questions — how to update your registered phone number, how to unlink a wallet, or how to request a full account data export.

DATA HANDLING PRACTICES

Our Commitments on Data Security and Retention

We apply technical and access controls at every layer of account management — from the moment you log in to the point your withdrawal clears through OVO or GoPay. Here is how each area works in practice.

Secure Data Storage Your account and payment data is stored on servers with SSL encryption and access controls. Only authorised personnel can view account records, and access is logged for audit purposes.

Cookie and Session Data We use session cookies to keep you logged in and preference cookies to remember your wallet selection. You can clear cookies via your browser settings at any time without losing your account.

Data Retention Period We retain account data for as long as your account is active and for the period required by applicable regulations. Once an account is closed, personal data is removed or anonymised within the timeframe local law sets.

Your Access Rights You can request a copy of the data we hold on you, ask us to correct inaccurate details, or request deletion where no legal obligation requires us to keep it. Submit requests through live chat or email.

What We Collect and Why We Collect It

ampm69 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register with ampm69, we collect the information needed to verify your account and process transactions — your name, email address, phone number, and the wallet identifier linked to your DANA, OVO, or GoPay account. We use this to confirm your identity, process deposits and

1
withdrawals, and respond to account queries. We do not sell your personal information to third parties. Payment data passing through DANA, OVO, or GoPay is handled by those providers under their own privacy frameworks; we only retain the reference data needed to reconcile your transaction history.
2
We also collect device and session data automatically — browser type, IP address, and pages visited — to keep your account session secure and to detect unusual access patterns. Cookies help us remember your session preferences so you do not have to re-enter details on each
3
visit. Data is stored on secured servers, and access is restricted to personnel who need it to operate or support your account. Availability of services and data processing depends on local law and is offered only where permitted in eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on ampm69

These are the questions we hear most often from people in Bandung, Jakarta and across Indonesia when they want to understand how their account data is managed. Short, direct answers — no legal padding.

We collect your name, email, phone number, and the wallet ID linked to DANA, OVO, or GoPay. We only ask for what we need to verify your account and process your transactions.

We do not sell your data. We share only the minimum reference data with payment processors like DANA, OVO, and GoPay to complete your transactions, and with any party required by law.

Send a data access request via live chat or our support email. Include your registered account name. We'll confirm what records we hold and how you can receive a copy.

Yes. Submit a deletion request through live chat or email. We'll process it promptly, subject to any retention obligations under applicable local law and financial regulations.

Transaction data passes through each wallet provider's own encrypted system. On our side, we store only the reference identifiers needed to match your deposit or withdrawal to your account record.

We use session and preference cookies. You can disable them in your browser settings. Turning off cookies may affect session continuity but will not lock you out of your account permanently.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAmpm69 Glossary InfoAmpm69 Banking

How ampm69 Handles Your Personal Information

How to Reach Us About Your Privacy

Our Commitments on Data Security and Retention

Common Questions About Your Privacy on ampm69

01 What personal data does ampm69 collect when I register?

02 Does ampm69 share my data with third parties?

03 How can I see the data ampm69 holds on my account?

04 Can I ask ampm69 to delete my personal data?

05 How are my DANA, OVO, and GoPay payment details protected?

06 Does ampm69 use cookies, and can I turn them off?

Privacy Policy

Related pages

Related pages